Information Collection and Usage
UTOPY collects certain information from visitors to its website through enrollment and registration pages. In an effort to enhance a user’s experience, we may use cookies to keep track of some types of information while a user is visiting our website. IP addresses may be logged to track a user's session.
For users who provide us with a valid email address, we may send you newsletters and e-mail notifications of company, product, and industry information. In addition, we may enter into partnerships with third parties that provide products and services related to our products and services that may be of interest to you and would therefore share non-financial information with such partners. We may also enter into agreements with trusted third parties to assist us with the processing of information and the facilitation of our services. These 3rd parties are subject to agreements that require them to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures. Finally, we may disclose information collected through our website in the event that we are required to do so by law or have a good faith belief that access, preservation, or disclosure of such information is reasonably necessary to protect the rights, property, or safety of UTOPY, its users, or the public.
We may also share aggregated information with others, but such information does not include personal information. Examples of this include the number of users who visited our site looking for "Speech Analytics" or how many users clicked on a particular link on our site.
Information Security
We have taken appropriate security measures to protect personal information from unauthorized access, disclosure, or destruction. We restrict access to your personal information to our employees or affiliated companies employees who need to know that information in order to operate, develop, or improve our products and services.
Opt-Out
In the event that you do not wish to receive information from UTOPY or its partners as described in this Privacy Policy, you may send an e-mail to privacy@utopy.com with "Opt-Out" in the Subject line. UTOPY will remove you from future mailings in accordance with UTOPY's standard removal procedures. In the event that you believe certain information that UTOPY has on record about you is inaccurate, you may send an e-mail to privacy@utopy.com and request that it be changed.
Changes to this Policy
The UTOPY Privacy Policy will change from time-to-time. UTOPY will post those changes on this page. By accessing this page now, you agree that your use of our website is subject to this Privacy Policy and any changes to it.
If you have any additional questions about this Privacy Policy, please feel free to contact us any time at privacy@utopy.com.
Copyright © 2010. UTOPY, Inc. All Rights Reserved.
UTOPY, Inc., 1550 Bryant Street, San Francisco, CA 94103, USA.
"Naturally, a quality assurance team cannot possibly evaluate all or even a healthy percentage of calls; FCR from this method is based solely on a random sampling and, thus, doesn't paint a complete FCR picture."
